You should present your valid Zürich Card on arrival or at the cash desk. How do I redeem the Zürich Card with a Zürich Card partner? Do you offer a discount for students, seniors, or pensioners? No, the Zürich Card is personal and cannot be transferred to another person. Is the Zürich Card transferable to other people? To do so, use this contact form or contact our Support team. If the Zürich Card has not yet been activated or is not yet valid, you can ask for a refund. Can I cancel Zürich Cards that I have purchased or have them refunded? In which areas of Zurich can I use the Zürich Card for traveling on the public transportation network?

Please use the ZVV app, the ZVV online shop (in German), or a regular ticket machine. It is not possible to purchase extension tickets in the Zürich City Guide App. How do I buy an extension ticket for other zones? it is not subsidized by the city authorities). The Zürich Card is an independent product offered by Zürich Tourism and is self-financing (i.e. Why isn’t the Zürich Card free of charge?

However, in combination with a ZVV extension ticket for 4 zones, the Zürich Card is valid in the entire canton of Zurich. No, the Zürich Card is only valid for the specified zones in Zurich City: 110, 111, 121, 140, 150, 154, 155. Is the Zürich Card also valid in other cities? For example, can I use it to travel to Lucerne? Yes, during its validity, the Zürich Card is valid as a public transport ticket for the specified zones and can therefore be combined with the Junior Card. Can the Zürich Card be combined with the Junior Card? No, children under 6 years of age do not need a ticket on the local public transportation network if they are accompanied by an adult. (Example: a 24 hour Zürich Card is valid from 01.08.23 15.00 until 02.08.23 14.59) Do children under the age of 6 require a Zürich Card? Your Zürich Card is valid for 24 or 72 hours from the specified date and time. Yes, Zürich Cards can also be purchased for several people in the Zürich City Guide App. Can I buy several Zürich Cards on one smartphone? How much does the Zürich Card cost?ĬHF 29 (children CHF 19) for 24 hours and CHF 56 (children CHF 37) for 72 hours. In the Zürich City Guide app, on, at the Tourist Information, and at any ticket machine.

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